Returns Policy

Thank you for choosing LUNIN Distillery.
We take pride in the quality and craftsmanship of our products.

1. General Policy

Due to the nature of our products — premium alcoholic beverages — we are unable to accept returns or exchanges once the order has been dispatched and delivered. This policy ensures the safety, authenticity, and traceability of every bottle shipped to our customers.

2. Damaged or Incorrect Items

If your order arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery at [order@lunindistillery.com] with your order number and photos of the issue.
We will review each case individually and, where appropriate, offer a replacement or refund.

3. Order Cancellation

Orders can be cancelled before dispatch by contacting our team as soon as possible. Once the order has been shipped, it can no longer be cancelled.

4. Legal Age Verification

By purchasing from LUNIN Distillery, you confirm that you are of legal drinking age in your country of residence.

5. Contact

For any questions or issues regarding your order, please contact:
📧 order@lunindistillery.com